IDSuperstore.com was launched as a division of PICS Smartcard Inc. in 1999, and was the second ID company in the world to enter the world of e-commerce. Innovation runs back to the inception of our company, when in 1967 Photo Ident Card Systems was founded to use what at that time was the latest in developing technology to issue photo identification. To bring in the transition to the digital era new ownership was needed, and in 1996 Photo Ident Card Systems became PICS Smartcard, which is now under the 3rd Generation of innovative leadership.
We give you the
tools and
expertise you need to manage the identification needs of your business or organization.
Goal:
Optimize every point of contact with you, our customer, so that you are better able to achieve your goals. We have established three core values to guide our interactions with you:
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Customer Service: honesty, diligence and care shown to each and every customer.
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Excellence: all tasks pursued with the objective of accomplishing them in the most efficient and effective manner possible.
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Respect: for the dignity and concerns of every person who engages with our Company.
Slogan:
Protecting people, property and data
and this is what we live and breath every day. Whether it is school children in your care, the safety of your employees, the security of your physical or digital assets, our mission is to equip you with effective identification management solutions that support your needs to protect the people, property and data over which you are responsible. More than our mission, this is our passion.
Working With Us
We don’t claim perfection - but strive for it every day. We consider ourselves a work in progress. What are we working towards? Providing the optimum customer experience. We want to ensure that every point of contact you have with us is pleasant and helps you to achieve the objectives of your organization. To that end, all of our customer facing staff have direct toll free lines so that you can get the help you need, when you need it. You can order online or by phone, fax or email.
But, you know, we’re not all things to all people. We scrupulously screen every person and organization that attempts to purchase our
photo ID printers. We recognize that part of protecting people, property and data is making sure that the products we sell only end up in the hands of those who support our values and mission. And we have a lot of shady folks who want to buy from us, so we fully cooperate with local and national police to fight identity crime.
Testimonials
"Once again the team at PICS Smartcard ID Superstore have delivered for the Tourism Challenge Passport program! Every year, for the past twelve, your team of technicians, the equipment provided and high quality card printing supplies have ensured that my event, Tourism Challenge Privilege Pass redemption centre runs smoothly..." — Nancy C, Tourism Challenge
"ID Superstore has shown a professionalism rarely seen today. They have gone above and beyond to deliver card orders quickly and without issue each year. I highly recommend them to everyone." — Karin H, KID Designs
"You guys are doing a great job!" — Hardip B, Google, Inc.
"Thank you for your hard work. The quality of your work is refreshing and the speed in which we receive our badges is always appreciated. Working with Grace Saunders is great..." — Amanda G, Examination Management Services, Inc.
"It’s been a pleasure dealing with idsuperstore. I have no issues with all orders online. It’s very easy and convenient. The process of orders and billing are seamless." — Sonny M, Dow AgroSciences, LLC
"...Sincerely appreciate your customer service. In today's business world, it is an exception to find a company that appreciates the customer." — Anne E, Smart Grid Division, Energy Automation
