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FREE UPS Ground Shipping tu US and Canada from ID superstore on ID supplies Orders Over $100
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Shipping & Returns

FREE UPS Ground Shipping on Online Orders Over $100

Free shipping applies to single orders shipped to mainland US or CA addresses.
Please note that free UPS Ground shipping is not offered for orders where the shipping address is located outside of the contiguous U.S. (e.g. Alaska, Hawaii or Puerto Rico).
UPS Ground shipping charges cannot be credited toward other shipping methods.

When will my order ship?

Because we have such a large in-stock inventory, we are able to ship 90% of orders within 24 business hours, (holidays and weekends excluded), pending credit card verification.
Please note that expedited shipping methods do not decrease order processing time.

Fast Ship

Fast Shipping OptionRepresents non-custom products available for Fast Shipping.
Non-Fast Ship products require extra lead time.

*We would not ship to PO Boxes.

At IDSuperstore, our goal is to offer all our customers the best commercial grade equipment available, at the prices that make our products the best value found anywhere.

Our professional staff is available to review your requirements before you order and give you a free, no obligation consultation to ensure you get exactly what you want.

In the event that your needs change, or you did not understand the features of equipment that was purchased, we will make every effort to satisfy your requirements.

Conditions for Returns

Prior to returning any purchased item, you are requested to contact our Sales staff with details of your request. Please be aware of the following terms and conditions:
  • Returned items purchased within 30 days may be eligible for refund, less 15% of the original purchase price, excluding shipping
  • Opened software items are non-returnable
  • Opened consumables such as pvc cards, proximity cards, printer ribbons and cleaning kits are non-returnable
  • All Custom Made item sales are final
All items must be complete and returned in resale condition, and in original packaging. Refund may be reduced or refused if the items are not returned with original contents and original shipping containers


Return Authorization

Please be sure to obtain a return authorization number from us either by phone or email. Any equipment received without a return authorization number will not be accepted.
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