While some ID Superstore customers have been fortunate to be using the same ID card printer for more than 15 years, not everyone is as lucky.

Having been an industry leader for more than 4 decades, ID Superstore has a good understanding of customer needs, and one of which is long-term expert product support. To cater to this very important need, ID Superstore offers preventive maintenance plans.

Just like the extended warranty offered by our competitors, these service plans provide additional repair and support coverage for qualified printers on top of the standard 1- or 2-year warranty that manufacturers offer.

Unlike other retailers who offer “one size fits all” extended warranty plans, however, ID Superstore recognizes that each customer’s needs are unique. Therefore, our preventive maintenance plans are tailored with your specific support requirements in mind so you don’t have to pay for bundled services or coverage that you don’t need. This means that when you call to purchase a preventive maintenance plan for your qualified printer, the level of support and the type of coverage we provide is created in consultation with you.

Our in-house printer technicians are the best in their field. They are fully certified by leading printer manufacturers including Datacard, Fargo, and Zebra, and because we do repairs and servicing in-house, our turn-around time is generally faster compared to others.