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Privacy Policy

We are commited to protecting your personal information

ID Superstore Privacy Policy

We take your privacy seriously. This page outlines how we collect, use, share and protect your information. 

Information we collect

When you place an order, we collect your:

  • Full name
  • Email address
  • Mailing address
  • Credit card number with expiry date

Additionally, we monitor customer traffic patterns and site usage to streamline the design, layout and features of our site in order to serve you better.

How we use the information we collect

The data we collect allow us to process and fill your orders, as well as update you on the status of your order. We also use your purchase history to personalize your shopping experience by providing product recommendations that might be useful to you.

We may also use the information we collect to occasionally notify you about important functionality changes to the website, new services, and special offers we think you'll find valuable.

How we protect your information

When you place orders or access your account information online, your transaction is processed using a secure server. We use a technology called Secure Sockets Layer (SSL) to encrypt all the information you input before it is sent to us. This ensures that your information is protected even before we receive it. Furthermore, all of the customer data we recevie are protected against unauthorized access using proven, enterprise-grade industry solutions.

How we share your information

ID Superstore does not and will never sell, trade or rent your personal information to 3rd parties. That is our guarantee.  We may, however, share your information with our partners to perform services on our behalf such as:

  • Fulfilling orders
  • Delivering packages
  • Servicing products
  • Conducting research and analysis
  • Providing chat functions

There may be instances where we may be required to share personal information in relation to a regulation, court order, subpoena or government request. We may also share information when we believe it's necessary to comply with the law. We may also share information when we believe disclosure is appropriate to protect the rights, property or safety of ID Superstore, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event. You will be notified via e-mail and/or a prominent notice on our website of any change in ownership, as well as any options you may have regarding your personal information.

Use of cookies

Cookies are bits of information that are automatically stored on your computer's hard drive to recognize your preferences in order to make shopping easier. ID Superstore uses cookies to help us personalize your shopping experience and keep track of your order as you shop in our online store. Cookies also allow us to recognize you when you return to our site. Cookies do not contain any personally identifiable information, such as your name, address or any financial information on your computer.

ID Superstore may use reputable third parties to provide services to us, such as to help us measure the effectiveness of our advertising and how visitors use our site, and these third parties may also use cookies on your computer. ID Superstore respects your right to choose whether to be included in the services that these third parties provide. You can refuse cookies by turning them off in your internet browser. In order to disable cookies, please consult your browser's help section for instructions. 

Data retention

We will keep your information in our records for as long as your account is active or as required to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to this policy

From time to time, we may change the terms of our privacy policy to address our customers' changing needs and as required by applicable laws. Please check this page periodically for updates.

Managing your information

At ID Superstore, you have full control of your information. You may choose to:

  • Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
  • Update and correct your personal information
  • Deactivate your account

To do any of these, please reach out to us using any of the following methods:

  • Follow the directions in the email that you received from us
  • Call 1-800-667-1772 with your request and current contact information
  • Fill out our contact form with your request
  • Send a letter with your request and current contact information to: 

    ID Superstore
    Attn: Customer Care/Privacy
    #510 - 250 "H" Street
    Blaine, WA, 98230
    United States 
This page was last updated on April 12, 2015.